Privacy Policy

Who We Are

This website is operated by gamestroop, which acts as the controller responsible for your personal data.

General contact: contact@gamestroop.com

What Information We Collect

When using our services, we may collect these types of data:

• Basic identification information (such as your first and last names)
• Contact information (email addresses, phone numbers)
• Information related to bookings or service requests
• Messages or information you decide to share with us
• Technical information including IP addresses and cookies (more details are in our Cookie Policy)

We collect only information needed to provide our services or improve your experience.

Why We Use Your Data

Your personal data may be processed for these purposes:

• Processing bookings and fulfilling service agreements
• Responding to questions and keeping in touch
• Informing you about services and updates
• Complying with legal and regulatory obligations
• Sending newsletters (only with your consent)

We process your data based on contract requirements, legitimate interests, legal obligations, or your explicit consent, in line with GDPR standards.

How Long We Keep Your Data

We keep personal data only as long as needed. Storage periods vary by purpose:

• While bookings are active and services are being provided
• According to accounting or tax legal requirements
• Until consent is withdrawn (when applicable)
• Until marketing communications are unsubscribed

Who May Receive Your Data

Your data may be shared with trusted partners when necessary, including:

• Hosting and IT service providers
• Accounting and legal advisors
• Payment processing partners
• Government authorities when legally required

We do not transfer personal data outside the European Economic Area.

Your Rights

You have full control over your personal data. Under applicable laws, you have the right to:

• Get access to your personal data
• Ask for corrections to wrong information
• Ask for deletion of your data
• Restrict how your information is processed
• Get your data in portable formats
• Object to certain types of processing
• Withdraw consent at any time
• File complaints with relevant regulatory authorities

How We Protect Your Information

We use technical and organizational measures to protect your data. These include encrypted connections (SSL), secure servers, and restricted internal access. Our goal is to prevent unauthorized access, misuse, or data loss.

Privacy Contact

If you have questions about data protection or want to exercise your rights, contact us at:

Policy Updates

This Privacy Policy may be updated from time to time. All changes will be shown on this page. We recommend checking it regularly to stay informed about how we handle information.